Our Testimonials

There are many things we can say about the high quality of service we provide to our home seller and home buyer clients, but probably none would be as credible as testimonials from some of our recent clients themselves.

So please take a moment to read the following testimonials. We hope they indicate our experience and integrity, as well as make it clear how much we enjoy helping people with their real estate needs.

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* To Whom it May Concern,

Victor M. Zolezzi and Linda Merino, Realtors, were instrumental in the recent successful sale of my elderly mother’s home here in San Mateo County. Given the need to sell the house quickly after my mother’s unexpected death (to meet inheritance and legal obligations), there was no question that Victor and Linda, longtime family friends with ethics I respected, would be my choice of Realtors to handle the challenging process from start to finish.

Victor and Linda took many responsibilities off of my shoulders at a time when that was exactly what I needed, freeing me to deal with all of the other matters that come with the death of an elderly parent. They worked closely with my sister to develop a plan for renovations and repairs within a very tight budget, and even managed the contractors for us!

Linda and Victor hold our elderly in high esteem. Even when a senior is deceased, their house remains a home and is treated with respect, as are the adult children faced with a powerful sense of loss. Victor and Linda have a sensitivity to that, something a true professional should possess.

Without reservation I recommend Victor and Linda to anyone having the real estate sale issues I faced. And yes, to answer your unasked question, my mother’s house sold well above the asking price! That also points to the expertise of these two professional and compassionate real estate experts.

I am delighted to make this referral/recommendation. I’d be pleased to connect with you through Linda or Victor.

Sincerely, K.N.

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* Linda and Victor,
I just want to say Thank You, Linda and Victor for helping me sell my home in Palo Alto. Words can not express my thanks for all you two did. Helping me get ready for sale, even helping me weed the back garden the day before it went up for sale. My experience with you was wonderful. I had talked to other Realtors, but none would have gone the distance that you two did for me. As it took far longer to sell than we thought, you didn't give up with many Open Houses and lots of advertising. We did it and for asking price...thank you.

Sincerely, P.C.

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Dear Victor and Linda,

We absolutely cannot thank you both enough for your hard work, professionalism, and dedication to help us through a very life changing experience and a dream come true. . (Sell our home in South San Francisco and Buy our home El Dorado Hills)

When we first called on you to ask about our preparation in selling our home that we owned in South San Francisco for 34 years, raised 2 children and had so many wonderful memories, you were empathetic, great listeners, understanding and were very honest that this was going to be an adjustment and possibly even an inconvenience at times. You were, right on there. However, you gave us the confidence and trust that you would walk us through the entire process. AND YOU DID!

We do not recall a time when we called either of you with a question or just to share an emotion that you did not answer immediately or call back within minutes. Once again, you took the time to listen, and resolve the issue.

The bottom line is, YOU ARE A GREAT TEAM!

We would refer you to everyone. From what my friends, family and acquaintance’s tell me, through their experience, you two were over and beyond any expectations.

Through this venture we hope to have developed a lifelong friendship with you both.

With Sincere Appreciation,

C and L, G.

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Dear Victor and Linda
I cannot express how grateful we were for all your help in getting us ready to sell our property! We could not have done it without both of you.
You went above and beyond the call of duty.
You made many trips out to the house, and told us how to make changes in the property to make it more appealing for selling. We really appreciated that. Not only on the outside of the house, but the inside too.
Also, we appreciate the help you gave us after selling the house, on property we were looking to buy. You helped us to know what to look for in purchasing a house.
Once again, thank you both. I would highly recommend you both to anyone that was looking to sell their house. You definitely earned your commission!
Thanks again,
C. M. and J. S.

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 Dear Linda and Victor,

I am writing to express my utmost satisfaction with the team of Linda Merino and Victor Zolezzi, who represented me in my purchase of a condominium. Throughout the entire process they were professional, conscientious, and motivated. I always felt as though I was their only client.

They scheduled all meetings and interactions at my convenience; after work and on weekends. They provided outstanding advice, promptly returned all phone calls and demonstrated a great understanding of contract details, negotiation etiquette and documentation.

Linda and Victor guided me through the entire process, from loan prequalification to searching for “the right fit”, to making the offer and closing the deal. I credit them with a smooth, stress-free home-buying experience.

My interactions with both Victor and Linda, was a pleasurable experience. They are savvy, personable and know the real estate market.

R.B.

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* To Whom it May Concern:

We would highly recommend Victor Zolezzi and Linda Merino as a team to do business with ! They have great suggestions for making your property saleable. Victor and Linda listened to our concerns and worked with us very closely. They jumped right in and got their hands dirty in making improvements with us ! Victor is very knowledgeable regarding building /electrical and had worked in that industry for many years prior. They both are a wealth of knowledge and made the process of selling our family home a smooth process.

Thank you, P. and L.,J.

 

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To Whom it May Concern:

My family and I are sending a multitude of Thanks to Victor and Linda for their utmost display of professionalism in helping us deal with the very emotional and tedious task of selling the home of our diseased uncle.

After having lived in his home for many years there was much to do and we had no idea where to start. The one thing we were certain of was that this was going to be a job for someone with a lot of experience.

Victor and Linda were referred to us by a friend; we had already interviewed a couple of other agents, however with such warm, friendly and caring attitudes, plus a great deal of knowledge and understanding of the real estate market, we knew they would be the right ones for the job.

Our family was amazed to see how well organized the whole process went forward; a team of people skilled in many different services were hired to help bring the house back to a bright and gleaming home. A short time later, a family was interested and the ultimate result was a swift and seamless close of sale. .

We are so very grateful to have had the opportunity to work with Victor and Linda…we would highly recommend their services.

Carol W. San Bruno

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* "Thank you for going above and beyond our expectations."

J.G.

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* "Thank you so much for all your work and expertise in marketing and selling our home. It was a real pleasure to deal with someone in whom we had so much confidence."

C.S.

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Victor Zolezzi and Linda Merino are the absolute best Realtors. They are resourceful, competent and hard-working. They have incredible insight into the needs of their clients and they truly care about you as an individual. I promise you will not regret hiring Victor and Linda as your real estate team.

That is the extremely short version of my recommendation for Victor and Linda. But because they not only sold my home but helped me get through a difficult time in my life, I’ve taken the time to write a longer version which provides more background as to why I believe they are in a class by themselves.

Problem solver, resourceful, hard-working, competent, generous, dedicated, thoughtful. These are only a few words that describe my Realtors, Victor Zolezzi and Linda Merino. They didn’t just sell my home during a very tough real estate market, they performed well beyond my expectations.

The time was late August 2009 and my home had been on the market for four months with only one offer which was so far below my asking price, it shouldn’t even be considered a legitimate offer. I was disappointed with my current Realtor’s lackluster performance and decided to select my next Realtor by conducting a series of interviews. When my listing expired, Victor and Linda sent me a letter asking for my business. I liked their initiative, and called the phone number on the letter. I spoke with Victor and informed him that I would be interviewing at least five Realtors and would like to meet him and Linda to discuss their approach to selling my home. I also requested that he also come prepared with a listing price. Victor and Linda met me at my home armed with market research and examples of where and how my home would be marketed. They were extremely professional and up-front in communicating that my home would need some minor repairs and enhancements because with so many homes on the market, buyers were very selective. I listened to their presentation and anticipated that they were preparing me for the “this is a very tough real estate market for sellers” speech and present me with a low listing price. In fact the opposite happened and Victor and Linda proposed a listing price significantly higher than my first listing price. I interviewed four other Realtors, none of which provided me with a comprehensive strategy or anywhere near Victor and Linda’s listing price. Unlike Victor and Linda, their plan was simply to sell low and move on. The choice was obvious and in September, I selected Victor and Linda to sell my home.

A few days after signing with Victor and Linda, I completed the first step of their plan – hire their recommended designer to stage my home. The designer, Victor, Linda and I performed a walkthrough of my home with the goal of developing a comprehensive punch list to be completed prior to my home being staged. The tasks were many with varying levels of difficulty from patching concrete to replacing kitchen countertops. Having a full-time job and a son in middle school the project was daunting but Victor and Linda, feeling my anxiety, assured me that we would work together as a team and get the job done. I didn’t give much credence to their statement because this wasn’t my first home sale and I had never encountered or even heard of a Realtor that actually helped an owner prepare their home for sale.

I’ve never been more wrong. Victor and Linda got to work right away. Through their extensive network, they organized the appropriate contractors, movers and handymen and helped plant flowers, trim trees, patch concrete and paint. They were incredibly generous with their time and by the end of October my home was ready to be staged.

In early November my home was relisted and marketed in multiple publications as Victor and Linda had promised in our first meeting. Within two weeks we had an offer. Victor and Linda were extremely professional and effective throughout the negotiation process and the final contract price was only slightly less than asking and Victor and Linda ensured that a large non-refundable deposit was in place to protect me in the event the buyer backed out after x number of days.

The contract was a quick close, only 40 days, and there were many issues that Victor and Linda handled in a calm and professional manner. One issue that surfaced was the stucco buckling on an exterior section of my home. Through Victor and Linda’s superior communication skills and expertise in problem solving, a fair credit to the buyer was negotiated and the close remained on track. Another issue was that the buyer’s wanted to move up the close by a few days. Victor and Linda understood that I didn’t have housing arrangements until after Christmas, when I was scheduled to return from a ski trip with my son. Once again Victor and Linda worked with the buyer’s agent and I was compensated for the additional effort and expense I incurred to accelerate my move out date. In addition, Victor and Linda also arranged for me to stay at the Stanford Park Hotel , a four-star hotel in Palo Alto, until I left for Colorado. When I checked into my room, there was a bottle of Patron Anejo, a fine aged tequila which in passing I had mentioned was my favorite, along with a heart-felt thank you card wishing me the best in the New Year.

Even after I signed the closing papers and had left for my ski vacation, Victor and Linda continued to work through issues. Because the close was so quick, the lender was not able to fund escrow at closing and Victor and Linda had to work through a resolution since the contract was now in default. I remember peacefully sitting on a chair lift taking in the beauty of the Colorado Rockies when Victor called. He calmly told me that everything was okay but that he was going to fax a final contract modification to my hotel but needed me to sign and return it within the hour. I told him that was impossible because I was on a ski slope and wasn’t anywhere near my hotel. Victor once again used his ingenuity and located a business office in Vail Village and called me back with the location. I skied down to the Village, signed the papers within the allotted hour, and the close was finally completed.

The sale of my home was a rough period of my life and Victor and Linda helped me get through it. I know that without Victor and Linda orchestrating every step of the project, my home would not have been sold and certainly not at a profit. I am so lucky that Victor and Linda sent me a letter asking for my listing. Things would be very different for me today if I didn’t make that call.

Joanna D.

Redwood City, CA